MoodleCloud is simply an online learning platform where you can access and participate in your courses.

As a student you can:

• Access Course Content, incl. Lesson Plans, PPTs, etc.

• Access review materials

• Take Quizzes and Tests

• Submit Assignments

• Engage in Discussions

• Check Your Graders

• Mobile Access (via Moodle Mobile App)

• View Announcements and Updates

• Track Your Progress

• And More!

Computer Requirements:

In order to succeed at Metrocare Health Academy, we ask that students utilize the following computer and system requirements to access all of the resources and classes.

Recommended:

• Desktop or Laptop Computer

  • Windows 10 or later

  • MacOS X (10.13 or later)

• Tablet Computers

  • Windows 10 or later

  • iPadOS 13 or later

• Mobile Phone (not recommended, but can be utilized to access content)

  • Android 6.0 or later

  • iOS 13 or later

We highly recommend that you:

• Use the latest version of our supported browsers:

  • Desktop: Chrome, Firefox, Safari, Edge;

Bandwidth requirements

The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. The app will automatically adjust for 3/4/5G or WiFi networks.

Recommended bandwidth over WiFi:

• For high-quality video: 1.0 Mbps/600kbps (up/down)

• For 720p HD video: 2.6 Mbps/1.8 Mbps (up/down)

• For 1080p HD video: 3.8 Mbps/3.0 Mbps (up/down)

• For gallery view receiving: 2.0 Mbps (25 views), 4.0 Mbps (49 views)

Summary of Zoom Tech Specs:

Click Here

MoodleCloud Tech Specs:

In order to browse a Moodle or MoodleCloud site, you need use a supported browser. For optimal performance, enable cookies and JavaScript.

We highly recommend that you:

• Use the latest version of our supported browsers:

  • Desktop: Chrome, Firefox, Safari, Edge;

  • Mobile: MobileSafari, Google Chrome;

• Have cookies enabled;

• Have JavaScript enabled (for many Moodle features to work).

Link to Page

Students cannot create their own Moodle account.

After the Admissions process is complete, the College will create a User Name, temporary Password and enrol you in your Moodle course.

Your login information will be sent to you via your email. You will be asked to agree to Moodle’s terms and conditions and change your temporary password.

If you are having issues accessing your login information, please contact the office.

Note: In Moodle, the admin create the users first and only give them a student or teacher role once they are in the course.

1. The admin will log-in to the administrator account.

2. Click Site Administration

3. Click the Users tab

4. Click Add a new user

5. Add your user details

   • Create username (first name.fullname) (example: brad.pitt)(use small letters)

   • Details needed:

     • First Name

     • Last Name

     • Email address

6. If you want their new account details emailed to them, click Generate password and notify user

7. Click Create User

1. In the address bar, type: metrocare.moodlecloud.com

2. Log in to Your Moodle Account

   1. Username: (first name.lastname) (ex. john.smith)

   2. Password

      1. randomly generated during account set up or provided by you.

   3. Click “Log In” button

Note: Students are expected to abide by the College’s Confidentiality Policies, respecting to keep all user credentials, incl. usernames, passwords, etc, confidential and not share with other parties*

1. Check if you are in the Metrocare’s Moodle Site: metrocare.moodlecloud.com

2. Check if you put the correct username

3. If you forgot your username or password.

   1. Click the Lost password?

   2. At Search by email address, put your email address used to create your account and click Search

   3. You will receive an email with your username and link for password reset

   4. Click the link and you will type your new password

   5. Then, you will directed to your dashboard. Don’t forget to note your new password.

1. Install the Moodle App on your mobile device

   • For Android Devices

   • For Apple Devices

2. Logging Into the Moodle Mobile App

On first launch, the App will request the web address of our Moodle site. Type: metrocare.moodlecloud.com and press CONNECT!

3. Type the your username and password to log into your account.

4. Now, you could see your PSW Course listed if successfully logged in.

After logging in, you’ll be directed to your Moodle dashboard. This is your home base where you can access all your courses, activities, and settings.

• My Courses: The dashboard typically shows a list of your enrolled courses. Clicking on a course name will take you to that course’s page.

• Profile: Usually located on the right side, click your user profile picture, this block provides links to your user profile, grades, calendar, messages, and other features.

• Accessing Your Courses

  • Find Your Courses: On the dashboard or via the navigation block, you’ll see a list of courses you're enrolled in. Simply click on any course title to enter the course page.

  • Course Content: NACC PSW Course is divided per module. Every module contains reading materials, assignments, quizzes, module reviews, module tests, and more.

    • To read reading materials simply click the Lesson. It will automatically direct you to the reading material.

Attendance will be recorded on Moodle.

• Instructors will record the attendance at the beginning of every session

• Student CANNOT record their own attendance, but can check their own record by clicking on the attendance icon at the top of each module

• If a student believes the attendance record is incorrect, they should bring it up with their instructor to fix the issue

Most of the PPTs/Slides shown in-class can be downloaded and reviewed at a later time.

To download the PPT/Slides:

1. Go to your Course Page

2. Scroll down to the corresponding Module and specific Lesson

3. Find the sub-title “Lesson Slides”

4. Click on the Blue Link with the desired Chapter number.

5. Select the Destination Folder on your computer of the downloaded file

Note: Please note that you may need a PDF viewer, powerpoint or other software to open to file

To submit an assignment through Moodle:

1. Go to your Course Page

2. Scroll down to the specific assignment

3. Click on the Blue Assignment Name

4. Click on the “Add Submission” button

5. Click on the “Submission Acknowledgement Statement”

6. Add any necessary text in the “Online Text” box

7. Drag your Assignment File to the “File Submissions” box

8. Click on the “Save Changes” button

If you have any difficulties, please contact the MHA Office.

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Students will verify their identity multiple ways:

• Registration: Provide government Photo ID

• Classes: Webcam must be on during classes with face visible

• Tests: Webcam and microphone must be on during the whole duration of the test. Eyes must be visible.

Safe Exam Browser is a customised web browser, available for Windows (7, 8.1, 10), macOS (starting 10.7, recommended 10.11 or newer) and iOS (9.3.5 or newer). The application must be downloaded and installed on the device that the student uses to attempt the quiz.

If done within Moodle, on a quiz page, students are offered some choices. They can – depending on your settings – either

1. Download the Safe Exam Browser. This button redirects to the configured download location for Safe Exam Browser, default is https://safeexambrowser.org/download_en.html.

2. Launch the Safe Exam Browser, which applies the settings and sends the students to the quiz starting page.
   Note: The "Launch Safe Exam Browser" button to start the quiz in Safe Exam Browser from another browser works with Safe Exam Browser 3.0.1 for Windows and Safe Exam Browser 2.1.5pre2 for macOS onwards only. For other Safe Exam Browser versions, please use "Download configuration" and then open the downloaded config file, which will start Safe Exam Browser into the quiz.

3. Download the Safe Exam Browser configuration file. - This also allows you to use the configuration file as a template.

4. Return to the Moodle course.

Different measures assure that the Safe Exam Browser used for taking the quiz is in fact using the correct configuration and no modified or manipulated Safe Exam Browser can be used.